In this RedMonk Conversation James Governor talks to IBM’s Bill Higgins about the future of embeddable AI, as IBM rethinks its delivery models, from high touch to digital self-service. We learn about the past and future of core technology in IBM’s AI portfolio, and what comes next, after the recent launch of Watson Libraries: Embeddable AI. This is a huge strategic project for IBM, which involves new ways of thinking about how it delivers products for functions like natural language processing and speech recognition. Higgins is driving that transformation. This is a fundamental rethink about how IBM engages with third party software providers, with a more developer led focus.