AccelOps in Action at the Austin Radiological Association – Overview and use of AccelOps integrated data center and cloud service monitoring platform from an end user perspective

I recently visited with Todd Thomas and Geoff Christy at the Austin Radiological Association to see their instance of AccelOps in action. Todd and Geoff explain how they came about to switch over to AccelOps in the first interview section, then shows us an extensive demo of how they’re using AccelOps. Seeing this kind of in-depth demo, with real data, is quiet a treat in the IT Management space where most demos are vendor-driven and filled with example data.

Interview

A full transcript is available as well. Also, see the extended version with 4 minutes more discussion.

Demo

A full transcript is available as well. Also, see the extended demo with 7 minutes more of the demo.

About ARA

The Austin Radiological Association recently changed the IT Management platform it uses to monitor and manage it’s distributed IT and data center. ARA is one of the largest providers of outpatient imaging services and professional services in central Texas serving the majority of area hospitals and thousands of referring physicians in the community. In addition, ARA operates as an outsourced solution provider and manages a turnkey digital imaging application for 10 regional SaaS clients. The company has invested heavily in IT, ITIL service processes and IT automation to support a variety of health care, imaging and business applications.

About AccelOps

I’ve covered AccelOps in the past (July 2009, Sep 2010), but as most good startups in the space, they’ve been rapidly pushing out features over the past year to fit with the evolving changes in IT.

Here’s a recent self-description of AccelOps:

AccelOps integrated data center and cloud monitoring solutions bring unparalleled operational intelligence, service insight, efficiency and security to enterprises and service providers. Delivered as a scalable virtual appliance or SaaS, the AccelOps platform cross-correlates and manages diverse operational data on-premise, off-premise and in cloud environments to provide proactive performance, availability, security, change and business service management. AccelOps enables service delivery with end-to-end visibility, efficient root-cause analysis, reduced MTTR and compliance.

Recently, they started a free trial program, and since they have an option to deploy as a SaaS, it’s pretty easy to check out.

Disclosure: AccelOps sponsored this video.