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A Systems Management 2.0 Goal

Check out this great, concise point from Mark Hinkle:

The key to improving systems management is to figure out how to engage the user in creating systems with better content. Improving the content and capturing user knowledge is what will make “Systems Management 2.0” interesting vendor driven systems management has reached a plateau. One way to get the user involved and make systems management tools more useful is through the use of tagging.

Someone asked me yesterday for characteristics of Systems Management 2.0 and I spun off into the usual, drawn out Coté ramble about this-and-that. Thanks to Mark, I think we now have a much more punchy way of putting it.

Disclaimer: Zenoss, where Mark works, is a client.

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Categories: Collaborative, Ideas, Social Software, Systems Management, The New Thing.

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