As you might recall, I did a webinar earlier this week (put on by RedMonk client Service-now.com) discussing uses and benefits of cloud computing in the here and now for “normal” folks. The recording is now up, so you can go check it out if you’re interested. There’s also a pretty good, short example of using Service-now.com to manage cloud-based applications as well – it’s a lot more than just a help desk over there.
Disclosure: Service-now.com is a client and paid for my participation in this webinar.
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