tecosystems

In Which I Become Most Seriously Displeased With Lenovo…

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A quick review for those of you who don’t score at home:

  1. I run Linux on the desktop
  2. A month ago, I corrupted my Linux partition and have been running Windows since
  3. The hard drive may or may not contain bad blocks (read: I no longer trust the drive)
  4. A new hard drive, therefore, was required to get back to Linux
  5. I ordered said hard drive maybe a week and a half ago
  6. Said hard drive was to ship yesterday

Now everyone’s more or less up to speed (not that it matters). What do I find in my email?

Subject Line: Your Lenovo order [ORDER#] has been delayed.

Dear STEPHEN O’GRADY

We apologize, but we are unable to ship one or more items on your order but anticipate shipment within 30 days of this notification.

Our online order status tool displays the latest information on your order, therefore a revised estimated ship date is not included in this notification. Please continue to visit the online order status tool, available 24 hours a day, to view the latest information on your order status:

http://www.lenovo.com/shop/orderstatus/login.cfm?cid=[ORDER#]

If you would like to change or cancel your order please call Lenovo Sales at our toll-free customer service number, 1(866)428-4465, or email [email protected]. If we do not hear from you before we ship your order, we will assume that you have agreed to this shipment delay.

You are a valued customer and we apologize for any inconvenience this delay may have caused.

Lenovo Customer Support

NOTE: Please do not reply to this message; it comes from a notification-only address that cannot accept replies.

What does this mean? That I’m going to be on Windows far longer than I had planned – likely through OSCON at least. Highly unfortunate.