Eclipse BIRT Exchange, collecting tacit knowledge for the user community

While at the Eclipse Marketing Symposium in Chicago, I caught up Virgil Dodson on the goings on in the BIRT community. BIRT is an Eclipse project that focuses on providing a framework and runtime for reporting; see the previous RedMonk video with Virgil for more detail and a demo.

Virgil’s update is primarily about the new BIRT user community, BIRT Exchange. As Virgil tells and then demos for us, BIRT exchange allows users to not only share tips and trouble-shooting about reports, but also reports themselves and other BIRT “configuration” artifacts.

Disclaimer: Actuate and Eclipse are clients.

Innoopract on Eclipse, Eclipse RAP, OSGi and component coding, sponsored development in open source

This week at the Eclipse Marketing Symposium, I had the chance to talk with Innoopract‘s Jochen Krause. We start talking about Innoopract’s decision to move to Eclipse several years ago. At the moment, Innoopract is working with Eclipse on the Eclipse Rich Ajax Platform project, or RAP, which Jochen tells us about. Then we move onto talking about the component-driven programming model that OSGi enables, along with several “ah-ha moments” for typical developers moving into that style of development. Finally, we talk more about Innoopract’s business model, and I drill a little deeper into the idea of “sponsored development” for open source projects.

The c-word: community from cellphones to IT management, talking with BMC’s Kia Behnia

During the BMC Analyst Summit in Sonoma, James Governor talks with BMC Software‘s Kia Behnia about the role and benefits of strong community in the mobile device and IT management worlds. James and Kia first talk about hacking phones, esp. his HTC Hermes. They then move on to the question of the role community takes in the BMC world, and round-out with a discussion about open source at BMC.

Virtualization and IT Management

In the second part of my conversation with BMC Software‘s Israel Gat, we talk about virtualization and IT Management for SaaS. Israel points to the energy savings benefits of virtualization and also the deployment benefits it brings, using the example of managing many different types encryption software.

We then talk about pulling knowledge from the mainframe world into a more virtualized world: are there lessons to re-learn? When it comes to SaaS, Israel explains how multi-tenant systems can be used to upgrade customers when they’d like to upgrade, and also how a SaaS hosted environment might allow for more targeted features per a customer. Managing those deployment processed, of course, are ripe for IT management software, platforms, and services.

Enterprise Agile Software Development with Israel Gat

At the BMC Software, Inc. Austin campus (one of my former employers), I talk with Israel Gat about introducing and then benefiting from Agile Software development at BMC. The projects under Israel are each “enterprise software” and peopled with large teams. Thus, his experience and the lessons learned from introducing Agile on such a large scale are interesting to hear. To sum up, he says “the most important thing is staying out of the way,” followed by internal and external evangelism. Once the teams are sold on the idea, they just need the corporate leeway to mold Agile development to their work.

Additionally, Israel talks with me about a few new ideas BMC has for benefiting from Agile: introducing more customization for customers (while incorporating them back into the main release) and adapting the rapid releases to the longer enterprise sales cycles.

Tech PR with Lauren and Josh of Porter Novelli, Part 2

In this second part of my interview with Lauren Sell and Josh Dilworth of Porter Novelli Austin, I ask them about the changing role of PR in the face of the Twitter, Facebook, blogs, and all those other “2.0” channels. We talk about the timing of PR campaigns to avoid starting too early or late, and also touch on the role of chance and “magic” in successful PR. Being in Austin, I ask them if local media (whether in Austin or any region) gets involved much in tech PR: it seems they only care about the impact to the local economy, not so much product news, as it were. Finally, we end up talking about AR, or Analyst Relations, and how it differs from PR.

Tech PR with Lauren and Josh of Porter Novelli, Part 1

Last week, I talked with Lauren Sell and Josh Dilworth of Porter Novelli Austin about doing PR for tech startups. My primary interest was figuring out what the day-to-day life of a tech PR person is, and to figure out and lessons learned. In this first part, we primarily talked about establishing trust and relationships with the press, helping being the eyes and ears for clients by keeping up with relevant news, and also how flexible plans for PR campaigns work with startups whose own plans change frequently.