While at IBM Software Connect – IBM's annual analyst summit for the software group – James had the chance to talk with IBM's Karen Parrish.

The main focus of the event was IBM's Industry Solution Frameworks and how IBM uses them to with customers. Karen starts telling us about the frameworks and how IBM builds up the program. James then asks several "how's that work?" questions to drive into the details.

Disclosure: IBM is a client and sponsored this podcast.