{"id":952,"date":"2006-07-18T11:49:49","date_gmt":"2006-07-18T18:49:49","guid":{"rendered":"http:\/\/redmonk.com\/sogrady\/wp\/?p=952"},"modified":"2006-07-18T11:49:49","modified_gmt":"2006-07-18T18:49:49","slug":"meet-bishop","status":"publish","type":"post","link":"https:\/\/redmonk.com\/sogrady\/2006\/07\/18\/meet-bishop\/","title":{"rendered":"Meet Bishop"},"content":{"rendered":"<div>\n <a href=\"http:\/\/www.flickr.com\/photos\/sog\/192701900\/\" title=\"photo sharing\"><img decoding=\"async\" src=\"http:\/\/static.flickr.com\/47\/192701900_a3be9b4841_m.jpg\" alt=\"\" \/><\/a><br \/>\n <\/p>\n<p>  <a href=\"http:\/\/www.flickr.com\/photos\/sog\/192701900\/\">Success? Or Is It?<\/a><br \/>\n  <br \/>\n  Originally uploaded by <a href=\"http:\/\/www.flickr.com\/people\/sog\/\">sogrady<\/a>.<\/p>\n<\/div>\n<p>As I hinted yesterday, I&#8217;ve been a bit preoccupied this week with the arrival of a new piece of hardware. Following some dialogue with Lenovo&#8217;s <a href=\"http:\/\/www.churbuck.com\/wordpress\">David Churbuck<\/a> after <a href=\"http:\/\/www.redmonk.com\/sogrady\/archives\/001901.html\">my difficulty<\/a> with an order they had, I find myself in possession of a brand new Thinkpad x60s. Let&#8217;s get the disclosure out of the way before I continue: Lenovo has given me this machine for testing purposes and asked in return that I blog my experiences. Easy enough. <\/p>\n<p>One other thing should be noted: David was not the only Lenovo employee to take note of my post and rattle some cages. In the end, I ended up getting about half a dozen emails and voicemails to assist me with my order. Despite the attention, I decided to cancel it because I found the same drive for about a hundred dollars cheaper elsewhere, but if Lenovo got a failing grade for shipping performance, they get an A for customer relations and responsiveness. Much appreciate David and my other contact&#8217;s (they&#8217;ve decided not to blog it) support and attention.  It&#8217;s amazing how simply responding to a customer&#8217;s concerns can not only address the initial negative impression, but reverse it completely leaving a net positive in its wake. And thanks to the persistence and relatively high ranking of blogs, these positive experiences will be, I&#8217;m sure, stumbled across frequently by anyone querying Lenovo and &#8220;customer service.&#8221;<\/p>\n<p>I&#8217;ll have to put my more detailed review of the x60s off for a bit &#8211; particularly its Linux compatability &#8211; because at the moment I&#8217;m hung up with my installation of Gentoo Linux. First impressions were excellent but brief, because about 10 minutes after I first booted the machine I was shaving down the XP partition (using Acronis Disk Director) to carve out space for my Linux instance. <\/p>\n<p>Installation from there went smoothly until I tried to boot into Linux for the first time and was unable to (the XP partition is just fine, and is there if I need it). Before anyone jumps to conclusions and decides either that x60&#8217;s are incompatible with Linux or that installing Linux on the desktop is hard, let me say that I&#8217;ve purposefully chosen one of the hardest installation procedures &#8211; a fully manual Gentoo setup. According to <a href=\"http:\/\/www.thinkwiki.org\/wiki\/Category:X60s\">Thinkwiki<\/a>, people have had little difficulty getting both SuSE 10.1 and Ubuntu Dapper set up on this model. While I may be forced into taking that route (I&#8217; ve got Dapper downloading now just in case), I&#8217;m going to continue with <a href=\"http:\/\/forums.gentoo.org\/viewtopic.php?p=3456585#3456585\">my efforts<\/a> to get Gentoo installed because that&#8217;s what I&#8217;m most comfortable with. <\/p>\n<p>As soon as I get the situation resolved, I&#8217;ll follow with a full post documenting my findings, process, gotchas, and so on. In the meantime, you can look some initial pictures <a href=\"http:\/\/www.flickr.com\/photos\/sog\/sets\/72157594203624005\/\">here<\/a>. More of those once things work again.<br \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Success? Or Is It? Originally uploaded by sogrady. As I hinted yesterday, I&#8217;ve been a bit preoccupied this week with the arrival of a new piece of hardware. Following some dialogue with Lenovo&#8217;s David Churbuck after my difficulty with an order they had, I find myself in possession of a brand new Thinkpad x60s. Let&#8217;s<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[93],"tags":[],"class_list":["post-952","post","type-post","status-publish","format-standard","hentry","category-trends-observations"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/posts\/952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/comments?post=952"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/posts\/952\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/media?parent=952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/categories?post=952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/tags?post=952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}