{"id":2006,"date":"2008-03-21T15:08:32","date_gmt":"2008-03-21T22:08:32","guid":{"rendered":"http:\/\/redmonk.com\/sogrady\/2008\/03\/21\/voip-and-toll-free-services-little-help-lazy-web\/"},"modified":"2008-03-21T15:08:32","modified_gmt":"2008-03-21T22:08:32","slug":"voip-and-toll-free-services-little-help-lazy-web","status":"publish","type":"post","link":"https:\/\/redmonk.com\/sogrady\/2008\/03\/21\/voip-and-toll-free-services-little-help-lazy-web\/","title":{"rendered":"VOIP and Toll Free Services: Little Help, Lazy Web?"},"content":{"rendered":"<p>As some of the Twitter folken are aware, I&#8217;m in the process of finalizing details for my forthcoming transition back to the East Coast for my usual summer of Sox. At some point between May 1 and, say, May 15th, I&#8217;ll be pulling up stakes and migrating from Denver to the family place in Georgetown, ME. <\/p>\n<p>Unlike last year, however, the plan this summer is to rent my loft here in town out rather than letting it lie fallow. This introduces the typical moving complications that I&#8217;m used to dealing with, but one that I&#8217;m not. One that involves telephony. One that I&#8217;d love suggestions on. <\/p>\n<p>Herewith a description of the problem, past solutions, and so on. <\/p>\n<h2>The Toll-Free<\/h2>\n<p>A few years back, we acquired the 866-RED-MONK vanity toll-free number, which has proven reasonably popular. At least among the non-PR types that don&#8217;t default to my cell phone given any opportunity. The way it works currently is this: AT&amp;T holds the toll-free, and redirects to a number of our choice. It used to be our number in Maine when I was based there, but these days it points to the landline here at the home office. This works fine when I&#8217;m here, and less fine when I&#8217;m not. <\/p>\n<h2>The Problem<\/h2>\n<p>When I&#8217;m not here, obviously I&#8217;d prefer to not have the toll free point to a line here. Initially, I thought Grand Central would prove to be the perfect solution, and tried to point our toll-free at that. AT&amp;T disagreed, and declined to point our toll-free at a number that didn&#8217;t have a physical address associated with it. Ultimately, my &#8220;brilliant solution&#8221; was forwarding the landline to Grand Central, so someone calling the toll free would get bounced as follows:<\/p>\n<blockquote><p>Toll-Free==&gt;Landline==&gt;Grand Central==&gt;Grand Central #s<\/p><\/blockquote>\n<p>Fun stuff. With renters poised to occupy the space here, however, I&#8217;m not going to be able to pull that off this summer, as I need to disconnect the line. Ergo, I need a more elegant, not to mention permanent, solution. <\/p>\n<p>Here are the things I&#8217;m thinking of. <\/p>\n<h2>The Solutions?<\/h2>\n<ol>\n<li><b>Move the Landline to VOIP, Point the Toll Free at That<\/b>:<br \/>\nThis has the same problem as Grand Central &#8211; the lack of a physical address &#8211; though I could probably fake this better simply by billing it to the office here in Denver. Still, it&#8217;s unclear if I could sneak this by AT&amp;T.<\/li>\n<li><b>Move the Toll Free to Someone Other Than AT&amp;T<\/b>:<br \/>\nI&#8217;d be happy to do this, but know very little about toll-free providers. Particularly whether any of them are VOIP friendly or not.<\/li>\n<li><b>Lose the Toll Free<\/b>:<br \/>\nIt&#8217;s not essential to our business, but I&#8217;d prefer not to lose it if that can be avoided.<\/li>\n<li><b>Get a Landline in Maine, Point the Toll Free at That<\/b>:<br \/>\nThis is problematic, due to the fact that getting additional lines at the family place is complicated (we&#8217;re on an island), and that I don&#8217;t typically rent an office for the entire duration of my stay.<\/li>\n<li><b>Point the Landline at Another RedMonk Employee<\/b>:<br \/>\nWe could do this, of course, but given that a great many of the people that dial the toll-free are looking for me specifically, this would be less than convenient.<\/li>\n<\/ol>\n<p>As you can see, none of my options are looking great. Those of you with more VOIP expertise than I possess are actively encouraged to suggest anything that might work. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>As some of the Twitter folken are aware, I&#8217;m in the process of finalizing details for my forthcoming transition back to the East Coast for my usual summer of Sox. At some point between May 1 and, say, May 15th, I&#8217;ll be pulling up stakes and migrating from Denver to the family place in Georgetown,<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[78,99],"tags":[130,322,507,597],"class_list":["post-2006","post","type-post","status-publish","format-standard","hentry","category-redmonk-miscellaneous","category-voip","tag-att","tag-landline","tag-toll-free","tag-voip"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/posts\/2006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/comments?post=2006"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/posts\/2006\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/media?parent=2006"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/categories?post=2006"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/sogrady\/wp-json\/wp\/v2\/tags?post=2006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}