{"id":153,"date":"2020-01-22T18:45:04","date_gmt":"2020-01-23T02:45:04","guid":{"rendered":"http:\/\/redmonk.com\/kfitzpatrick\/?p=153"},"modified":"2020-01-22T18:46:50","modified_gmt":"2020-01-23T02:46:50","slug":"technical-communication-reviews-a-new-redmonk-offering","status":"publish","type":"post","link":"https:\/\/redmonk.com\/kfitzpatrick\/2020\/01\/22\/technical-communication-reviews-a-new-redmonk-offering\/","title":{"rendered":"Technical Communication Reviews: A New RedMonk Offering"},"content":{"rendered":"
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\u201cWe\u2019re ready to believe you\u201d commercial from the 1984 film Ghostbusters<\/em><\/figcaption><\/figure>\n

In the past year or so my RedMonk colleagues and I have spent a good amount of time working with clients on technical communication strategies and content. As I note in my list of <\/span>2020 research interests<\/span><\/a>, strong technical communication resources support developer adoption, while the lack or disarray of such resources can hinder young startups and seasoned enterprises alike. Perhaps Claire Giordano puts it best in <\/span>her excellent talk<\/span><\/a> from <\/span>GlueCon 2019<\/span><\/a> when she states \u201cDocumentation is one of the BEST forms of marketing.\u201d While I find myself citing this quote a lot when talking tech comm strategy, I also supplement it by arguing that tech comm more broadly should be seen as an integral part of any developer relations strategy.\u00a0<\/span><\/p>\n

In order to better meet increasing demand and help streamline the process of working with RedMonk on technical communication, we\u2019ve packaged technical communication reviews as a service offering to our clients. Details are below, but, in short, <\/span>we\u2019re ready to read (some of) your documentation.<\/span><\/p>\n

Analysis<\/span><\/h1>\n

We can review your company\u2019s website, blog posts, documentation, demos, training materials, tutorials, and beta walkthroughs. Comprehensive tech comm reviews include an assessment of all aspects of an asset including pathways to and through an asset. Targeted tech comm reviews focus on a small part or functionality of a given asset. In addition to the initial assessment, reviews can be performed iteratively as materials are developed or revised. RedMonk will identify parts of the asset that are effective and make recommendations for areas in need of logical or strategic improvement.\u00a0<\/span><\/p>\n

RedMonk can evaluate aspects such as:\u00a0<\/span><\/p>\n