{"id":612,"date":"2006-06-01T22:46:49","date_gmt":"2006-06-02T05:46:49","guid":{"rendered":"http:\/\/www.redmonk.com\/jgovernor\/wp\/?p=612"},"modified":"2006-06-01T22:46:49","modified_gmt":"2006-06-02T05:46:49","slug":"on-shared-services-and-soa-sap-and-ibm-stuff-where-ginni-gets-it","status":"publish","type":"post","link":"https:\/\/redmonk.com\/jgovernor\/on-shared-services-and-soa-sap-and-ibm-stuff-where-ginni-gets-it\/","title":{"rendered":"On Shared Services and SOA: SAP and IBM stuff, where Ginni Gets It"},"content":{"rendered":"<p>I came to IBM Software Group&#8217;s latest analyst SOA shinding, held in New York city at the W on Lexington, with an agenda- trying to persuade IBM to decouple some of its SOA messaging. The problem basically is that IBM has it in its DNA to try and have one conversation with the market, rather than many. IBM loves umbrellas.<\/p>\n<p>But SAP seemed to be quietly building a lead in shared services discussions with business executives\u2026 shared services is the business instantiation of similar thoughts to SOA in technology terms. SAP has some people that talk very effectively to shared services at the C level- people like <a href=\"http:\/\/theotherthomasotter.wordpress.com\/\">Thomas Otter<\/a>. At SAP SOA can almost be viewed a symptom of shared services, rather than a cause. SAP has always been about business process change, and shared services\u2026 When a Nestle buys SAP HR Software its in context of a shared service process change.<\/p>\n<p>I was therefore impressed, or depressed, or whatever it is when you see the first person on stage putting your insight forward first session of the day\u2026 <a href=\"http:\/\/www-03.ibm.com\/press\/us\/en\/biography\/10069.wss\">Ginni Rometty<\/a>, senior vice president, Global Business Services &#8211; good job and nice analysis. Oh well I will have to think of something else to nail.<\/p>\n<p>Basically IBM has just analysed the results of its CEO research stufy for 2006.<\/p>\n<p>It turns out that Shared Services is squarely on IBM&#8217;s radar.<\/p>\n<p>RedMonk identified this tendency early on in our work on compliance. It was clear that organisations needed to set up Compliance Services organisations, in order to be able to move from silos to continuous compliance.<\/p>\n<p>The poster organisation in our COA model was Geisinger Healthcare, which set up a content imaging and archiving organisation to store and manage medical information across the organisation. This was a significant process change, and underpinned a service oriented business approach to compliance.<\/p>\n<p>Perhaps its finally becoming clear where Software as a Service is going meet SOA. Shared services and business process outsourcing are converging. Its not about cheaper services provided in another geography but the best most effective services provided by specialists, firms like Fedex, say, or ADP, or Amazon.<\/p>\n<p>A governance board is required, and centers of excellence within clients are emerging according to Ginni Rometti. I suppose its no surprise given Ginni&#8217;s role she&#8217;d be looking at shared services, but its a powerful insight nonetheless.<\/p>\n<p>This is all goodness. IIBM has evidently identified  this crucial element in the SOA mix. All it needs to do now is realise it has just identifed <em>two distinct ways to talk to two distinct communities<\/em>. Shared services is something business execs understand, and it ties into IBM&#8217;s Collaborative Innovation message. Meanwhile the geeks can talk to SOA and metadata and web services and all that gorpy stuff.  <\/p>\n<p>On a completely different note-  Steve Mills, SWG general manager, has referred to mashups twice today&#8230; how about that.<\/p>\n<p>I just discovered tonight&#8217;s dinner has a wine-tasting element. IBM must be reading my blog&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I came to IBM Software Group&#8217;s latest analyst SOA shinding, held in New York city at the W on Lexington, with an agenda- trying to persuade IBM to decouple some of its SOA messaging. The problem basically is that IBM has it in its DNA to try and have one conversation with the market, rather<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[1],"tags":[],"class_list":["post-612","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9wfjh-9S","_links":{"self":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/612","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/comments?post=612"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/612\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/media?parent=612"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/categories?post=612"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/tags?post=612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}