{"id":41,"date":"2004-09-23T17:39:44","date_gmt":"2004-09-24T00:39:44","guid":{"rendered":"http:\/\/www.redmonk.com\/jgovernor\/wp\/?p=41"},"modified":"2004-09-23T17:39:44","modified_gmt":"2004-09-24T00:39:44","slug":"bmc-corp-goodness-portal-based-feedback","status":"publish","type":"post","link":"https:\/\/redmonk.com\/jgovernor\/bmc-corp-goodness-portal-based-feedback\/","title":{"rendered":"BMC Corp. goodness: portal-based feedback"},"content":{"rendered":"<p>I deal with analyst and public relations (AR and PR) people all the time. i also attend an awful lots of conferences and events. One thing i find weird&#8211;no actually <i>annoying <\/i>is that that companies that sell portal and automation technology dont use this stuff for feedback on the events. <\/p>\n<p>IBM still uses paper half the time. or even Microsoft Word-based forms, which is totally bizarre to me. What about WebSphere Portal, what about feedback On Demand? Someone must be transcribing the answers in a document into a spreadsheet for reporting and analysis&#8211;dear lord.<\/p>\n<p>Talking of Microsoft&#8211;it is just as bad. When one of its many agencies sends me a Word document and asks me to fill it in for feedback i am just amazed. i thought Microsoft was keen to make its documents programmatic. Eat some dogfood guys.<\/p>\n<p>I was therefore impressed and pleased to get an email from BMC this week looking for feedback on its worldwide conference last week (of that more later) that pointed me to a url &#8211; in order to give feedback on the event. Apparently <a href=\"http:\/\/www.bmc.com\">BMC<\/a> is using &#8220;online survey and reporting software&#8221; from an outfit called <a href=\"http:\/\/www.confirmit.com\/\">confirmit<\/a>. Well done BMC! Well done Maggie and Chuck! Actually using IT to improve your business processes. What a neat idea.<\/p>\n<p>Anyhow &#8211; here&#8217;s my challenge to Redmond and Armonk. this new fangled internet thing is pretty cool.  why dont you use it? lets face it, when google starts doing market research it won&#8217;t be asking people to fill in paper based forms&#8230;.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I deal with analyst and public relations (AR and PR) people all the time. i also attend an awful lots of conferences and events. One thing i find weird&#8211;no actually annoying is that that companies that sell portal and automation technology dont use this stuff for feedback on the events. IBM still uses paper half<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[1],"tags":[],"class_list":["post-41","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9wfjh-F","_links":{"self":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/41","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/comments?post=41"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/41\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/media?parent=41"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/categories?post=41"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/tags?post=41"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}