{"id":210,"date":"2005-05-06T11:55:57","date_gmt":"2005-05-06T18:55:57","guid":{"rendered":"http:\/\/www.redmonk.com\/jgovernor\/wp\/?p=210"},"modified":"2005-05-06T11:55:57","modified_gmt":"2005-05-06T18:55:57","slug":"integrated-aggravation-an-apple-story","status":"publish","type":"post","link":"https:\/\/redmonk.com\/jgovernor\/integrated-aggravation-an-apple-story\/","title":{"rendered":"Integrated Aggravation: An Apple Story"},"content":{"rendered":"<p><P>I am not an Apple user. I don&#8217;t feel Apple envy or suffer from Apple blight.&nbsp;I&nbsp;do however enjoy <A href=\"http:\/\/viewfromthemountain.typepad.com\/applepeels\/\">Applepeels<\/A>, a thorn in the side blog which should be essential reading for the folks in Cupertino. Although with such <A href=\"http:\/\/www.digitalmedievalist.com\/it\/archive\/000261.html\">thin<\/A> <A href=\"http:\/\/j-walkblog.com\/index.php?\/weblog\/posts\/apple_vs_wiley\/\">skin<\/A>, maybe Apple execs should avoid it altogether. The author obviously has some issues with Apple management, but he also evidently knows what he is talking about.<\/P><P>I am one of those people that think Longhorn will sell, when it arrives. But i also need to know about Tiger and Linux experiences. Easy to track of course- so many <A href=\"http:\/\/www.lowendmac.com\/scope\/02\/1023.html\">bloggers are&nbsp;Apple users<\/A>, <A href=\"http:\/\/joi.ito.com\/archives\/2005\/04\/30\/tiger_break.html\">Joi<\/A> for example.<\/P><P>But <A href=\"http:\/\/viewfromthemountain.typepad.com\/about.html\">David Sobotta<\/A> homes in on one of the problems with desktops in general- <\/P><BLOCKQUOTE>  <P><!--StartFragment -->I then found out that in spite of doing an archive and   saving my settings, my printers had disappeared.&nbsp; So I proceeded to add   my network printer.&nbsp; In the process I found out about the annoying little   &#8220;supplies&#8221; button that Apple has added to their print dialog box.&nbsp; Just   what I always wanted, a trip to the Apple Online Store to buy my printer   supplies.&nbsp; <EM>Taking me to the most expensive place on earth to buy   printing supplies is not exactly what I consider an advanced operating system   feature<\/EM>. <\/P><\/BLOCKQUOTE><P>This kind of &#8220;functionality&#8221; really annoys users. Its good to know that Apple is as guilty as anyone else of creating <STRONG>integrated aggrevation<\/STRONG>. Truly great design avoids such base <A href=\"http:\/\/captology.stanford.edu\/\">captology<\/A>.<\/P><P>David also takes a <A href=\"http:\/\/viewfromthemountain.typepad.com\/david_sobotta_weblog\/2005\/05\/suse_93_linux_u.html\">look at SuSE Linux 9.3<\/A>, and for an Apple lover comes to some stark and surprising conclusions<!--StartFragment --><\/P><BLOCKQUOTE>  <P>I actually find the user interface of SUSE 9.3 more productive than   Tiger.&nbsp; Now there isn&#8217;t an image program as slick as iPhoto but there are   lots of other apps with SUSE which don&#8217;t come with Tiger. <\/P>  <P>Also as far as getting things done, moving around the desktop, and   accomplishing my work, I think SuSE may win the race, but I will give it a few   more days.<\/P><\/BLOCKQUOTE><P>So, Steve Gillmor says his <A href=\"http:\/\/www.redmonk.com\/jgovernor\/archives\/000657.html\">MS Tablet makes him more productive<\/A>. Now here&#8217;s a Machead that says SuSE is more productive than Tiger,&nbsp;with a&nbsp;cleaner designed GUI.&nbsp;<\/P><P>Great design is hard to monopolize; there is always some <A href=\"http:\/\/www.flickr.com\/photos\/78527425@N00\/sets\/301368\/\">flickr<\/A> just around the corner ready to engage people more effectively. How to win on the desktop &#8211; avoid integrated aggrevation. That means don&#8217;t take over my machine in unexpected ways. It also probably means <A href=\"http:\/\/channel9.msdn.com\/ShowPost.aspx?PostID=3802\">avoiding DRM<\/A>, which is <A href=\"http:\/\/junk.haughey.com\/doctorow-drm-ms.html\">bad juju and just annoys people<\/A>.<\/P><P>Sometimes less function leads to a better experience.<\/P><P>As Sobotta puts it:<!--StartFragment --> &#8220;Maybe OS X is moving into the bells and whistles phase of their user interface&#8221;. <\/P><P>Less is more folks, remember the Google interface?&nbsp;No integrated aggrevation there. Just a function that&#8217;s there, when i want it, no more no less.&nbsp;<\/P><P>Are we learning from good design or not? Tim O&#8217;Reilly asks: <A href=\"http:\/\/radar.oreilly.com\/archives\/2005\/04\/designing_from.html\">Are designers the new heroes of the computer industry<\/A>? I would have thought that much is somewhat obvious, given the influence&nbsp;and kudos accorded to&nbsp;<A href=\"http:\/\/www.screenimages.com\/pages\/apple\/dorian\/\">Jonathan Ives<\/A>. But Apple needs to make sure it doesn&#8217;t forget what it has learned.<\/P><P><A href=\"http:\/\/radar.oreilly.com\/archives\/2005\/04\/designing_from.html\"><\/A>&nbsp;<\/P><P>&nbsp;<\/P><P>&nbsp;<\/P><P>&nbsp;<\/P><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I am not an Apple user. I don&#8217;t feel Apple envy or suffer from Apple blight.&nbsp;I&nbsp;do however enjoy Applepeels, a thorn in the side blog which should be essential reading for the folks in Cupertino. Although with such thin skin, maybe Apple execs should avoid it altogether. The author obviously has some issues with Apple<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-210","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9wfjh-3o","jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/comments?post=210"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/210\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/media?parent=210"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/categories?post=210"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/tags?post=210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}