{"id":1556,"date":"2008-08-12T11:16:03","date_gmt":"2008-08-12T11:16:03","guid":{"rendered":"http:\/\/www.redmonk.com\/jgovernor\/?p=1556"},"modified":"2008-08-12T11:16:03","modified_gmt":"2008-08-12T11:16:03","slug":"our-newest-customer-a-little-tx-outfit-called-dell","status":"publish","type":"post","link":"https:\/\/redmonk.com\/jgovernor\/our-newest-customer-a-little-tx-outfit-called-dell\/","title":{"rendered":"Our newest customer: a little TX outfit called Dell"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/s3.crispynews.com\/themes\/ideastorm_commerical_vid_ff_fix\/images\/process_discuss.jpg\" alt=\"discuss dell\" \/><\/p>\n<p>\nNormally when I announce a new client I say a little bit about the company, but in the case of Dell what can I tell you that you don&#8217;t already know? One of the reasons I am so excited about the opportunity is that RedMonk works best with organisations that are open to change. We don&#8217;t really &#8220;do&#8221; conservative. We work best at clients that want fresh thinking, fresh perspectives, and cultural change.<\/p>\n<p>When Dell was &#8220;just a PC company&#8221; we really had very little to say to the firm. When Dell became the industry leader in Wintel servers we still didn&#8217;t have much to say to the firm. In fact we really didn&#8217;t have much to say to Dell, ironically enough, until it had some tough quarters and so began to reinvent itself. The Soul of a New Dell. Now that&#8217;s interesting to us&#8230; <\/p>\n<p>Dell is now doing a far better job of engaging in conversations with customers, <a href=\"http:\/\/direct2dell.com\/one2one\/archive\/2008\/08\/11\/dell-global-mobility-event-amp-twitter.aspx\">twittering for example<\/a>, going hardcore with a green agenda, listening more actively than talking, and so on. Its in that environment that we plan to play. And Stephen will be happy because Dell supports pre-installed Ubuntu&#8230; \ud83d\ude09<\/p>\n<p>RedMonk will be working with Dell in some key areas: notably sustainability. That&#8217;s right- Dell has signed up for advisory services based on our <a href=\"http:\/\/greenmonk.net\/\">Greenmonk<\/a> research agenda. One reason Dell is really exciting from a sustainability perspective (<a href=\"http:\/\/www.dell.com\/content\/topics\/global.aspx\/corp\/pressoffice\/en\/2008\/2008_08_06_rr_000?c=us&amp;l=en&amp;s=corp\">Well done<\/a> Dell!) is that its an incredible supply chain innovator. Dell is a bit like Wal*Mart in this respect- it is in a position to do so much good in terms of creating lower carbon supply chains. In <a href=\"http:\/\/en.wikipedia.org\/wiki\/The_World_is_Flat\">The World is Flat<\/a> author Tom Friedman lauded Dell for sending components hither and thither around the world with low cost oil as the enabler. So what comes next? Hardware as a service, anyone? Reduced <a href=\"http:\/\/greenmonk.net\/?p=108\">Bit Miles<\/a> via Cloud. <\/p>\n<p>We&#8217;re going to help Dell understand how the world is changing and respond accordingly.  Unlike some of our smaller clients however, I don&#8217;t expect our help to lead to the company&#8217;s acquisition \ud83d\ude09<\/p>\n<p>Dell is our first vendor customer that clearly isn&#8217;t a software company, and its a marquee name in what are increasingly tough economic times. What&#8217;s not to like?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Normally when I announce a new client I say a little bit about the company, but in the case of Dell what can I tell you that you don&#8217;t already know? One of the reasons I am so excited about the opportunity is that RedMonk works best with organisations that are open to change. We<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[13],"tags":[128],"class_list":["post-1556","post","type-post","status-publish","format-standard","hentry","category-dell","tag-dell-greenmonk-friedman-walmart-oil-ubuntu"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9wfjh-p6","_links":{"self":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/1556","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/comments?post=1556"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/1556\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/media?parent=1556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/categories?post=1556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/tags?post=1556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}