{"id":139,"date":"2005-02-16T10:28:02","date_gmt":"2005-02-16T17:28:02","guid":{"rendered":"http:\/\/www.redmonk.com\/jgovernor\/wp\/?p=139"},"modified":"2005-02-16T10:28:02","modified_gmt":"2005-02-16T17:28:02","slug":"scaling-martin-taylor-you-have-to-listen-to-get-the-facts","status":"publish","type":"post","link":"https:\/\/redmonk.com\/jgovernor\/scaling-martin-taylor-you-have-to-listen-to-get-the-facts\/","title":{"rendered":"Scaling Martin Taylor. You have to LISTEN to Get The Facts"},"content":{"rendered":"<p>When i first met Martin &#8220;Get The Facts&#8221; Taylor, general manager of platform strategy at Microsoft, I expected a bit of rough and tumble. I am not an open source bigot, but i must admit to extreme skepticism over some of the materials and approaches used by Microsoft in its campaign to change perceptions that LAMP environments offer lower TCO than Microsoft equivalents.<\/p>\n<p>What struck me really powerfully when i met him though was that Martin is such a great listener. He is a joined up listener too &#8211; you can talk for five minutes and he will soak it all up. Before coming back with a reasonable response, addressing every point you just brought up, stepwise. He may not be a coder but he certainly doesnt lack in logic. <\/p>\n<p>But while Martin is all about the conversation, Get The Facts tends to feel like a broadcast. I don&#8217;t know about you, but i tend to tune out a lot of the ads&#8230;<\/p>\n<p>Then again, I originally thought enterprise customers would see through the GTF campaign as propaganda. Well sure they did. But if you are a Windows supporter, it certainly helps to have a bunch of materials to give the CFO when you want to push back against other noises in the organizations agitating for non-Microsoft solutions. I am latterly beginning to see the power of the campaign, even though some of the content still makes me feel queasy. I have been wondering how IT history might have turned out if IBM had helped its mainframe customers with a Get The Facts campaign, making the economic argument against minicomputers and Unix more clearly back in the day. <\/p>\n<p>I know that today IBM sales people are running into situations where the buyer is fully Get The Facts primed. What does that mean&#8211;well it means Martin&#8217;s strategy is working. Remember that IBM has a massive enterprise sales force, while Microsoft doesn&#8217;t. <\/p>\n<p>Martin wanted to take the passion out of the argument, to draw its sting. I am not sure he succeeded but he is setting the terms of the debate.<\/p>\n<p>At the end of the face to face meeting i told Martin he needed to find a way to scale. How can you have a thousand Martin Taylors out there talking to the market? That is, to make it clear that Microsoft is <i>listening <\/i>to customers and competitors, not just broadcasting FUD. Well Martin just went a long way to achieving just that with a slashdot <a href=\"http:\/\/interviews.slashdot.org\/article.pl?sid=05\/02\/15\/1258244\">interview<\/a>. He acquitted himself very well, as many slashdotters aknowledge. <\/p>\n<p>Earlier this week i <a href=\"http:\/\/www.redmonk.com\/jgovernor\/archives\/000476.html\">pointed to<\/a> <a href=\"http:\/\/www.itconversations.com\/shows\/detail138.html\">Jason Matusow<\/a>, another Microsoft guy doing a really good job helping Microsoft understand Open Source development methods, licenses and approaches. <\/p>\n<p>My suggestion to Microsoft Corporation &#8211; get these guys blogging. That could be a big step in making Get The Facts more conversational and less confrontational.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When i first met Martin &#8220;Get The Facts&#8221; Taylor, general manager of platform strategy at Microsoft, I expected a bit of rough and tumble. I am not an open source bigot, but i must admit to extreme skepticism over some of the materials and approaches used by Microsoft in its campaign to change perceptions that<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false},"categories":[1],"tags":[],"class_list":["post-139","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p9wfjh-2f","_links":{"self":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/comments?post=139"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/posts\/139\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/media?parent=139"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/categories?post=139"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/jgovernor\/wp-json\/wp\/v2\/tags?post=139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}