{"id":60,"date":"2006-03-22T22:42:12","date_gmt":"2006-03-23T05:42:12","guid":{"rendered":"http:\/\/www.redmonk.com\/cote\/wp\/?p=60"},"modified":"2006-03-22T22:42:12","modified_gmt":"2006-03-23T05:42:12","slug":"bea-analyst-summit-2006-empowering-the-information-worker-trends-in-portal-and-integration-technology-for-business-interaction-and-agility","status":"publish","type":"post","link":"https:\/\/redmonk.com\/cote\/2006\/03\/22\/bea-analyst-summit-2006-empowering-the-information-worker-trends-in-portal-and-integration-technology-for-business-interaction-and-agility\/","title":{"rendered":"BEA Analyst Summit 2006: Empowering the Information Worker: Trends in Portal and Integration Technology for Business Interaction and Agility."},"content":{"rendered":"<p>[See <a href=\"http:\/\/www.redmonk.com\/cote\/archives\/2006\/03\/bea_analyst_sum_2.html\">intro notes to my first post for what&#8217;s going on here<\/a>.]<\/p>\n<p>Presenter: Shane Pearson, VP, Marketing and Product Management<\/p>\n<p>I decided on this out of the other two available since RedMonk architect advisory council dude, Scott Mark, said the last thing from BEA they used was their portal stuff. I&#8217;ll let him chime in on how that went if he&#8217;d like.<\/p>\n<h2>The Problem<\/h2>\n<p>Info workers get pinged\/sent a lot of stuff. Pain-point!<\/p>\n<p>Provide business workers a unified view of all that info&#8230;[like IBM Workplace&#8230;]<\/p>\n<p>Create documents in your tool of choice, publish them to portal\/collab thing.<\/p>\n<p>[?? Why not acquire something like Writely? Is it not your business to tackle the creation of info-work, just the &#8220;sending around&#8221; of it?]<\/p>\n<p>Problems: Access to information, Application\/Use of best practices and processes is loose, Auditing.<\/p>\n<p>&#8220;BEA products address human-centric, System-Centric and Federated Processes.&#8221;<\/p>\n<p>Human Complexity, Systems Complexity. The intersection of the two. If you combine being able to deal with those two, you can enforce best practices better.<\/p>\n<h2>BPM<\/h2>\n<p>AquaLogic BPM creates business model that&#8217;s the declarative contract for programers, etc.<\/p>\n<p>Giving the user base ability to use more tools instead of just the &#8220;power users.&#8221;<\/p>\n<p>&#8230;views in work space are defined by the role you have.<\/p>\n<h2>Ribs!<\/h2>\n<p>Use case: 2 weeks from now, Applebee&#8217;s is going to have a special on ribs, so the system helps drive the 14 things that must be done in prep for this rib sale. A regional manager can track people&#8217;s progress<\/p>\n<p>[Is this just all project management for non programmers? A big, corporate to do list with auditing, tracking, multi-user notions, notifications, and reports? Would <a href=\"http:\/\/www.basecamphq.com\/\">bascamp<\/a> work just as well? What&#8217;s the diff? for what&#8217;s missing? Could basecamp run Applebee&#8217;s corporate to do list?]<\/p>\n<p>Q: The Applebee&#8217;s case raises the question from some dude, how do you balance being infrastructure vs. services company?<\/p>\n<p>A: we do composite applications, not applications.<\/p>\n<p>&#8220;We are not going to be the world&#8217;s leading collaboration. But, we can make it easier to pull in [the artifacts from best of breed apps and&#8230;do something with them].&#8221; Act as a spanning layer across different vendor silos.<\/p>\n<h2>[The Digital In\/Out Box]<\/h2>\n<p>[There&#8217;s been 2 or 3 screen shots of the WebLogic\/Fuego BPM stuff, but not too much &#8220;how this actually gets used.&#8221; That&#8217;s the problem with talking to the &#8220;business problem&#8221; that technology solves instead of the technology itself. You end up spending all your time talking about business and how it&#8217;s done, and not too much on the technology itself, or thinking about how the technology can transform business. Then again, <a href=\"http:\/\/www.nicholasgcarr.com\/articles\/matter.html\">everyone might be sick of IT trying to transform business<\/a>: they just want IT to be a fancy in and out box, with audit trails and reports. There&#8217;s a definition of <a href=\"http:\/\/www.37signals.com\/svn\/archives2\/define_enterprise_in_10_words_or_less.php\">enterprise software<\/a> for ya. Nuthin&#8217; <a href=\"http:\/\/www.jwz.org\/doc\/groupware.html\">that&#8217;ll get you action<\/a>.]<\/p>\n<h2>Using the System<\/h2>\n<p>[After that&#8230;here comes the screenshots!]<\/p>\n<p>&#8220;Desktop-like look and feel improves user adoption.&#8221;<\/p>\n<p>&#8220;There&#8217;s an item in your queue that you&#8217;ve missed, and this is effecting your service level.&#8221;<\/p>\n<h2>The Future!<\/h2>\n<h2>Project &#8220;Holland&#8221;<\/h2>\n<p>Single user exp. Give biz users the told the need social: every user is an active owner and participate. Flexible let each user contribute in their own way (each user gets a page).<\/p>\n<p>Enterprise: secure (access control, change control, governance, analytics), scalable (clustering, remoting, intranet, extranet access), extensible (integrate existing enterprise systems).<\/p>\n<h2>Project &#8220;Graffiti&#8221;<\/h2>\n<p>Taking ideas of <a href=\"http:\/\/www.flickr.com\">flickr<\/a> and <a href=\"http:\/\/del.icio.us\">del.icio.us<\/a> to allow users to add meta-data (tags) to content for self-org and references. Tracking links and pages people use.<\/p>\n<h2>Project &#8220;Runner&#8221;<\/h2>\n<p>Rapid application services. Composite applications\/portlets&#8230;[?? is it JavaScript include, PHP, etc. based? How does that integrate in.]<\/p>\n<p>SSO, role based security.<\/p>\n<h2>[Conclusions]<\/h2>\n<p>[Hmmm&#8230;seems like the current is the &#8220;gold&#8221; of targeting info-work as we know it, while the future is finally giving enterprises the consumer grade quality\/features when it comes to online collab. The hollowed internet behind the firewall <a href=\"http:\/\/www.drunkandretired.com\/2005\/01\/22\/enterprise-blogging-in-practice-notes\/\">I&#8217;ve longed for<\/a> <a href=\"http:\/\/www.drunkandretired.com\/2005\/11\/02\/search-behind-the-firewall-or-the-potential-for-the-information-cmdb\/\">over the past few years<\/a>.]<\/p>\n<p><b>Disclaimer:<\/b> BEA is a client, and paid for me to come to this conference. IBM is also a client.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[See intro notes to my first post for what&#8217;s going on here.] Presenter: Shane Pearson, VP, Marketing and Product Management I decided on this out of the other two available since RedMonk architect advisory council dude, Scott Mark, said the last thing from BEA they used was their portal stuff. I&#8217;ll let him chime in [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,11,12,31],"tags":[],"class_list":["post-60","post","type-post","status-publish","format-standard","hentry","category-companies","category-conferences","category-enterprise-software","category-rss"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/comments?post=60"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts\/60\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/media?parent=60"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/categories?post=60"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/tags?post=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}