{"id":596,"date":"2007-01-25T13:08:15","date_gmt":"2007-01-25T19:08:15","guid":{"rendered":"http:\/\/www.redmonk.com\/cote\/2007\/01\/25\/5-tips-for-systems-management-20-folks\/"},"modified":"2007-01-25T13:08:15","modified_gmt":"2007-01-25T19:08:15","slug":"5-tips-for-systems-management-20-folks","status":"publish","type":"post","link":"https:\/\/redmonk.com\/cote\/2007\/01\/25\/5-tips-for-systems-management-20-folks\/","title":{"rendered":"5 Tips for Systems Management 2.0 Folks"},"content":{"rendered":"<p><a href=\"http:\/\/www.flickr.com\/photos\/cote\/369057688\/\">I was testing out Zoho Writer<\/a> and export this morning and needed some content to play around with. I came up with some quick advice for <a href=\"http:\/\/www.redmonk.com\/cote\/2006\/09\/26\/systems-management-20-vs-the-big-4-a-presentation\/\">Systems Management 2.0<\/a> companies, projects, and people. I think it make a nice, short post:<\/p>\n<ol>\n<li>Focus and sell. Best of breed and reliance on commodified low-level monitoring and management. Hosted. Sell your strengths (duh, right?).<\/li>\n<li>Use the web as (cheap) marketing. You can talk directly to your users. <a href=\"http:\/\/www.redmonk.com\/cote\/2007\/01\/24\/lotus-connections-formally-project-ventura\/#user_driven_it\">They have problems <i>and<\/i> credit cards<\/a>.<\/li>\n<li>Partner to make a suite. For example, <a href=\"http:\/\/www.redmonk.com\/cote\/2007\/01\/17\/service-nowcom-briefing-itil-saas\/\">help desks<\/a>, provisioning, and virtualization.<\/li>\n<li>Know how to talk about scaling, plan to actually do scaling.<\/li>\n<li>Try to make <a href=\"http:\/\/www.redmonk.com\/cote\/2007\/01\/16\/open-platforms-in-systems-management\/\">an open platform<\/a>. REST over SOAP if possible. Dashboards? <a href=\"http:\/\/www.redmonk.com\/cote\/2006\/09\/07\/more-rss-in-systems-management-hyperic-hq-and-workflow-streams\/\">RSS\/ATOM<\/a> and <a href=\"http:\/\/www.redmonk.com\/cote\/2006\/04\/13\/management-by-feedfeed-management-part-3-the-rss-golden-hammer\/#easy_composite_applications\">JavaScript Includes<\/a>.<\/li>\n<li>Bonus! Have a realistic story about The Big 4: complexity can be a strength if understood, used well, and\/or hidden. Cars are better than horses.<\/li>\n<\/ol>\n<p>On the topic at hand, I&#8217;m flattered that <a href=\"http:\/\/www.encoreopus.com\/\">Mark<\/a> (<a href=\"http:\/\/en.wikipedia.org\/w\/index.php?title=Little_4&amp;action=history\">right?<\/a>) <a href=\"http:\/\/www.redmonk.com\/cote\/2007\/01\/16\/open-platforms-in-systems-management\/\">picked up<\/a> on and <a href=\"http:\/\/en.wikipedia.org\/wiki\/Little_4\">made a wikipedia entry on &#8220;The Little 4&#8221;<\/a> ;&gt;.<\/p>\n<p><b>Disclaimer:<\/b> <a href=\"http:\/\/www.zenoss.com\/\">Zenoss<\/a>, where Mark works is a client.<\/p>\n<p><!-- technorati tags start --><\/p>\n<p style=\"text-align:right;font-size:10px\">Technorati Tags: <a href=\"http:\/\/www.technorati.com\/tag\/redmonkadvice\" rel=\"tag\">redmonkadvice<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/zenoss\" rel=\"tag\">zenoss<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/little4\" rel=\"tag\">little4<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/open\" rel=\"tag\">open<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/platform\" rel=\"tag\">platform<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/openplatform\" rel=\"tag\">openplatform<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/webservices\" rel=\"tag\">webservices<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/suite\" rel=\"tag\">suite<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/dashboards\" rel=\"tag\">dashboards<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/partnering\" rel=\"tag\">partnering<\/a><\/p>\n<p><!-- technorati tags end --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>5 (plus a bonus!) tips for people doing systems management.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17,19,34],"tags":[],"class_list":["post-596","post","type-post","status-publish","format-standard","hentry","category-marketing","category-open-source","category-systems-management"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts\/596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/comments?post=596"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts\/596\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/media?parent=596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/categories?post=596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/tags?post=596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}