{"id":346,"date":"2006-09-06T18:12:31","date_gmt":"2006-09-07T01:12:31","guid":{"rendered":"http:\/\/www.redmonk.com\/cote\/wp\/?p=346"},"modified":"2006-09-06T18:12:31","modified_gmt":"2006-09-07T01:12:31","slug":"the-day-of-debugging-delicious-and-zimbra","status":"publish","type":"post","link":"https:\/\/redmonk.com\/cote\/2006\/09\/06\/the-day-of-debugging-delicious-and-zimbra\/","title":{"rendered":"The Day of Debugging: del.icio.us and Zimbra"},"content":{"rendered":"<p>Among other things, I finally got fixes or work-arounds for two problems that have been plaging my SaaS work-world for awhile.<\/p>\n<h2>del.icio.us<\/h2>\n<p>\n<a href=\"http:\/\/www.flickr.com\/photos\/cote\/216377288\/\" title=\"Photo Sharing\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/static.flickr.com\/80\/216377288_b1dae18b8c.jpg\" width=\"500\" height=\"364\" alt=\"What's wrong with my del.icio.us page?\" \/><\/a><\/p>\n<p>For sometime, as you can see above, <a href=\"http:\/\/del.icio.us\/bushwald\">my del.icio.us page<\/a> has been displaying all whacky in FireFox. I&#8217;ve had to use Safari when looking through my bookmarks. This morning I finally sent off an email to del.icio.us support, and quickly got a reply:<\/p>\n<blockquote>\n<p>Eep! You ran into the mystery bug, unfortunately. A couple other users have reported this happening to their bookmarks, and we&#8217;re really not sure what causes it. Here&#8217;s what I&#8217;ve figured out so far.<\/p>\n<p>Common elements of the three affected accounts: several thousand bookmarks, lots of bundles, and lots of tags.<\/p>\n<p>It doesn&#8217;t happen if you:<\/p>\n<p>a) use the cloud view (in &#8220;tag options&#8221; at the bottom of your tag list)<br \/>\nb) close the &#8220;unbundled tags&#8221; bundle (click the title)<br \/>\nc) set minimum posts to 5 (also in &#8220;tag options&#8221;)<br \/>\nd) use a non-Firefox browser<\/p>\n<p>The best help I can give you right now is to use one of those things as a workaround. I&#8217;m not really sure how soon we can fix this &#8212; it&#8217;s a terribly obscure bug. I&#8217;m sorry about that; we&#8217;ll try when we get a chance.<\/p>\n<\/blockquote>\n<p>Sure enough, once I set the display the cloud view (which, for the number of tags I have is actually nicer), it worked just fine.<\/p>\n<p>Yay!<\/p>\n<p>The remarkable thing here is how quickly and &#8220;humanly&#8221; Yahoo!\/del.icio.us got back to me. If that kind of support can be depended on then, <a href=\"http:\/\/ianmurdock.com\/?p=344\">as Ian Murdock said<\/a>, &#8220;there&#8217;s a new business model in town.&#8221;<\/p>\n<p>A big thanks goes to the support person on the other end of the email. Thanks!<\/p>\n<h2>Zimbra iSync<\/h2>\n<p>\n<a href=\"http:\/\/www.flickr.com\/photos\/cote\/236320372\/\" title=\"Photo Sharing\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/static.flickr.com\/96\/236320372_04e33e8a43.jpg\" width=\"477\" height=\"500\" alt=\"Finally Got the Zimbra iSync Connector Working\" \/><\/a><\/p>\n<p>As Steve has chronicled, we&#8217;ve switched over to using Zimbra. So far, it&#8217;s been great. To be fair, I&#8217;ve taken somewhat of a 180 over the past few months and rely heavily on desktop apps (Mail.app and iCal.app) for my email and calendaring. I know, I&#8217;m a little weirded  out myself. OS X apps are just addictive; or, I&#8217;m just sick.<\/p>\n<p>I&#8217;ve been battling with the Zimbra iSync Preference Panel for sometime now. I&#8217;d run the installer, everything would go fine, then I&#8217;d open Preferences, and something (OS X?) had deleted the <code>Zimbra.pref<\/code> from <code>\/Library\/PreferencePanes<\/code>. Meaning, it didn&#8217;t work.<\/p>\n<p>After much help directly from the Zimbra crew (I even sent over some logs!), I finally say down today and put on my support hat from long ago.<\/p>\n<p>Before I started up Preferences, I copied <code>Zimbra.pref<\/code> over to the user-based preferences directory, <code>~\/Library\/PreferencesPanes<\/code>.<\/p>\n<p>Now it works just fine. After a few days, I should be able to give a review of how Zimbra works out with Mail.app and iCal.app as a front-end. So far, it&#8217;s been good. My only concern is how much processor time the syncer will take up.<\/p>\n<p>As always, since this post if RedMonk IT related, it&#8217;s dedicated to <a href=\"http:\/\/www.brandonwhichard.com\">Brandon<\/a>, who I know can&#8217;t get enough of them.<\/p>\n<p><!-- technorati tags start --><\/p>\n<p>Tags: <a href=\"http:\/\/www.technorati.com\/tag\/del.icio.us\" rel=\"tag\">del.icio.us<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/zimbra\" rel=\"tag\">zimbra<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/hosted\" rel=\"tag\">hosted<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/email\" rel=\"tag\">email<\/a>, <a href=\"http:\/\/www.technorati.com\/tag\/calandering\" rel=\"tag\">calandering<\/a><\/p>\n<p><!-- technorati tags end --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Among other things, I finally got fixes or work-arounds for two problems that have been plaging my SaaS work-world for awhile. del.icio.us For sometime, as you can see above, my del.icio.us page has been displaying all whacky in FireFox. I&#8217;ve had to use Safari when looking through my bookmarks. This morning I finally sent off [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33,35],"tags":[],"class_list":["post-346","post","type-post","status-publish","format-standard","hentry","category-social-software","category-the-analyst-life"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts\/346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/comments?post=346"}],"version-history":[{"count":0,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/posts\/346\/revisions"}],"wp:attachment":[{"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/media?parent=346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/categories?post=346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redmonk.com\/cote\/wp-json\/wp\/v2\/tags?post=346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}