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	<title>Comments on: A Word on Email</title>
	<atom:link href="http://redmonk.com/sogrady/2005/10/07/a-word-on-email/feed/" rel="self" type="application/rss+xml" />
	<link>http://redmonk.com/sogrady/2005/10/07/a-word-on-email/</link>
	<description>because technology is just another ecosystem</description>
	<lastBuildDate>Sun, 13 May 2012 00:23:29 +0000</lastBuildDate>
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		<title>By: Andy Fundinger</title>
		<link>http://redmonk.com/sogrady/2005/10/07/a-word-on-email/comment-page-1/#comment-1184</link>
		<dc:creator>Andy Fundinger</dc:creator>
		<pubDate>Wed, 12 Oct 2005 17:07:17 +0000</pubDate>
		<guid isPermaLink="false">http://redmonk.com/sogrady/wp/?p=611#comment-1184</guid>
		<description>You know Neil, I&#039;ve been thinking about the same problem and came to the conclusion that the solution was in a personal agent system.  I called it a virtual secretary and started on one called Columbia &lt;a href=&quot;http://(http://andy.fundinger.name/index.php/ColumbiaProject)&quot;&gt;(http://andy.fundinger.name/index.php/ColumbiaProject)&lt;/a&gt;  The use case there would be that someone drops you an e-mail to setup a meeting and your secretary (and theirs) handles the back and forth based on a rich collection of personal information.   
 
An exchange might go like this: 
 
1.  Alice e-mails Bob to ask for a meeting to discuss project Foo. 
2.  Bob&#039;s virtual secretary grabs the message and  E-mails Bob.  The virtual secretary appends information about his schedule and project Foo for Bob&#039;s reference.  The secretary includes a list of  ten times that might work. 
3.  Bob lists two of the suggested times, a third time, but only if Charlie cancels his meeting, and a fourth which will work but requires cancelling the meeting with Dave. 
4.  Bob&#039;s virtual secretary suggests the first two times to Alice. 
5.  Alice rejects both. 
6.  The secretary knows that Charlie&#039;s meeting is still on so it suggests the fourth proposed time. 
7.  Alice accepts the fourth time. 
8.  Bob&#039;s virtual secretary E-mails Dave to cancel and Bob to tell him when he&#039;ll be meeting with Alice. </description>
		<content:encoded><![CDATA[<p>You know Neil, I&#039;ve been thinking about the same problem and came to the conclusion that the solution was in a personal agent system.  I called it a virtual secretary and started on one called Columbia <a href="http://(http://andy.fundinger.name/index.php/ColumbiaProject)">(</a><a href="http://andy.fundinger.name/index.php/ColumbiaProject" rel="nofollow">http://andy.fundinger.name/index.php/ColumbiaProject</a>)  The use case there would be that someone drops you an e-mail to setup a meeting and your secretary (and theirs) handles the back and forth based on a rich collection of personal information.   </p>
<p>An exchange might go like this: </p>
<p>1.  Alice e-mails Bob to ask for a meeting to discuss project Foo.<br />
2.  Bob&#039;s virtual secretary grabs the message and  E-mails Bob.  The virtual secretary appends information about his schedule and project Foo for Bob&#039;s reference.  The secretary includes a list of  ten times that might work.<br />
3.  Bob lists two of the suggested times, a third time, but only if Charlie cancels his meeting, and a fourth which will work but requires cancelling the meeting with Dave.<br />
4.  Bob&#039;s virtual secretary suggests the first two times to Alice.<br />
5.  Alice rejects both.<br />
6.  The secretary knows that Charlie&#039;s meeting is still on so it suggests the fourth proposed time.<br />
7.  Alice accepts the fourth time.<br />
8.  Bob&#039;s virtual secretary E-mails Dave to cancel and Bob to tell him when he&#039;ll be meeting with Alice. </p>
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		<title>By: James Governor</title>
		<link>http://redmonk.com/sogrady/2005/10/07/a-word-on-email/comment-page-1/#comment-1183</link>
		<dc:creator>James Governor</dc:creator>
		<pubDate>Mon, 10 Oct 2005 10:08:53 +0000</pubDate>
		<guid isPermaLink="false">http://redmonk.com/sogrady/wp/?p=611#comment-1183</guid>
		<description>holy crap you mean you actually *respond* to other people&#039;s emails... ;-) </description>
		<content:encoded><![CDATA[<p>holy crap you mean you actually *respond* to other people&#039;s emails&#8230; <img src='http://redmonk.com/sogrady/wp/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' />  </p>
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		<title>By: stephen o&#039;grady</title>
		<link>http://redmonk.com/sogrady/2005/10/07/a-word-on-email/comment-page-1/#comment-1182</link>
		<dc:creator>stephen o&#039;grady</dc:creator>
		<pubDate>Sun, 09 Oct 2005 18:58:26 +0000</pubDate>
		<guid isPermaLink="false">http://redmonk.com/sogrady/wp/?p=611#comment-1182</guid>
		<description>john: i hope your usage of the IM channel spreads; it&#039;s a huge time saver.  
 
Neil: blatant self promotion is perfectly acceptable if you can solve any part of my time management problem. will certainly give ifreebusy a look. </description>
		<content:encoded><![CDATA[<p>john: i hope your usage of the IM channel spreads; it&#039;s a huge time saver.  </p>
<p>Neil: blatant self promotion is perfectly acceptable if you can solve any part of my time management problem. will certainly give ifreebusy a look. </p>
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		<title>By: Neil Jensen</title>
		<link>http://redmonk.com/sogrady/2005/10/07/a-word-on-email/comment-page-1/#comment-1181</link>
		<dc:creator>Neil Jensen</dc:creator>
		<pubDate>Sat, 08 Oct 2005 10:39:57 +0000</pubDate>
		<guid isPermaLink="false">http://redmonk.com/sogrady/wp/?p=611#comment-1181</guid>
		<description>Regarding the volume of email related to scheduling, I think the biggest challenge is getting users (especially casual calendar users) into the habit of checking the schedules of those they wish to book meetings with.  
 
The desire to meet is usually initiated via an email that proposes the topic/purpose of the meeting and perhaps a suggested time. This triggers the back and forth of arriving at a time that works for everyone. Even assuming the technology is in place, to make the process efficient requires that user take the time to check the schedules of others... this is a change in human behaviour, which is always tougher to achieve than technology changes :-). 
 
(Warning: blatent self promotion ahead) I ran into the same issues that initiated this blog and setup a simple service for myself and my contacts to use. It hosts .ics and .vfb files and converts between the two formats, allowing Outlook and other client tools to at least have some interoperability. It will also convert .ics/.vfb into a visual representation of your schedule that you can send to others... i.e. &quot;let&#039;s meet to discuss this topic, you can see my available time at &lt;a href=&quot;http://ifreebusy.com/neiljensen/freebusy&quot;&quot;&gt;http://ifreebusy.com/neiljensen/freebusy&quot;&lt;/a&gt; It&#039;s not a true solution to the calendaring problem; but it is  somewhat workable. </description>
		<content:encoded><![CDATA[<p>Regarding the volume of email related to scheduling, I think the biggest challenge is getting users (especially casual calendar users) into the habit of checking the schedules of those they wish to book meetings with.  </p>
<p>The desire to meet is usually initiated via an email that proposes the topic/purpose of the meeting and perhaps a suggested time. This triggers the back and forth of arriving at a time that works for everyone. Even assuming the technology is in place, to make the process efficient requires that user take the time to check the schedules of others&#8230; this is a change in human behaviour, which is always tougher to achieve than technology changes <img src='http://redmonk.com/sogrady/wp/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> . </p>
<p>(Warning: blatent self promotion ahead) I ran into the same issues that initiated this blog and setup a simple service for myself and my contacts to use. It hosts .ics and .vfb files and converts between the two formats, allowing Outlook and other client tools to at least have some interoperability. It will also convert .ics/.vfb into a visual representation of your schedule that you can send to others&#8230; i.e. &quot;let&#039;s meet to discuss this topic, you can see my available time at <a href="http://ifreebusy.com/neiljensen/freebusy&quot;"></a><a href="http://ifreebusy.com/neiljensen/freebusy&#038;quot" rel="nofollow">http://ifreebusy.com/neiljensen/freebusy&#038;quot</a>; It&#039;s not a true solution to the calendaring problem; but it is  somewhat workable. </p>
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		<title>By: john simonds</title>
		<link>http://redmonk.com/sogrady/2005/10/07/a-word-on-email/comment-page-1/#comment-1180</link>
		<dc:creator>john simonds</dc:creator>
		<pubDate>Fri, 07 Oct 2005 15:58:27 +0000</pubDate>
		<guid isPermaLink="false">http://redmonk.com/sogrady/wp/?p=611#comment-1180</guid>
		<description>amen to that </description>
		<content:encoded><![CDATA[<p>amen to that </p>
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