Privacy Policy Overview This statement discloses the privacy practices for the RedMonk.com web site. As part of the normal operation of this site, we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information. Personally Identifiable Information We Collect We may ask for specific Personally Identifiable Information about you when you sign up for a RedMonk service, and when you register for the use of this site. For example, we may ask for contact and billing information, super-user account information, system information, etc. We may also ask you for information about your interests, preferences and future needs, so that we can improve our products and services. You can help RedMonk to maintain the accuracy of your information by notifying us of any change to your subscription information. You can notify us by sending surface mail to us at the address on our contact page. Or via email at webmaster@redmonk.com Or you can reach us by telephone at 1.603.465.9401 Email We place email links on this site to allow you to contact us directly. The information you provide is used to respond directly to your questions or comments. We may also file your comments to improve the site and our services, or review and discard the information. Use of Your Personally Identifiable Information We will primarily use your Personally Identifiable Information to provide RedMonk products and services to you, as required by our agreements with you. We also use Personally Identifiable Information to improve our marketing efforts, to analyze site usage, to improve our site and service offers, and to customize our site. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Copyrights & Trademarks, Credits, Terms of Use & Conditions and this Privacy Policy. Links RedMonk.com includes links to other sites, and new ones are added occasionally. This Privacy Policy applies to the RedMonk.com web site only. Any information you submit to linked sites will be subject to the privacy policies of those sites, if any. You should review those policies carefully. Legal Disclosures RedMonk may disclose Personally Identifiable Information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We will usually attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice. Your Passwords Passwords may be required to access certain features of this website. You should never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your Personally Identifiable Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. Security RedMonk hosts its website with JohnCompanies. JohnCompanies uses state-of-the-art proprietary and commercially available technology to protect against unauthorized access to any Personally Identifiable Information that is stored electronically by RedMonk. Changes to This Policy If we decide to change this privacy policy, we will post those changes here so that you will always know what information we gather, how we might use it and whether we will disclose it to anyone. Unless you opt out of receiving email notifications from us, we may also notify by email of changes to this policy. Problems? If for some reason you believe that RedMonk has not adhered to this Privacy Policy, please notify us by email at webmaster@redmonk.com.