I am quite confused about the fact the last.fm isn’t reporting on last week’s music figures for the RedMonk music sharing station dorktunes. Even if it was a batch operation- isn’t that what the weekend is for? Very strange. It will be interesting to see when it updates, so we can look at how the experiment is going.
Oh yeah. I also want to see last.fm blogging. Its bad enough eMusic doesn’t. But Last.fm too. What is up with you people? Last.fm’s “new” section has been updated 4 times this year. Give. me. a. break.
If you actually reached out to evangelists like me and Fred your buzz building skills would be unstoppable (dont follow link if profanity offends) . You are forcing your customer evangelists to make all the running. That’s not right. Use blogs-close some loops, people.
Learn from some other Web 2.0 players and get your blogs started up. Your services are wicked – now step up to more customer collaboration. Do you even track what bloggers say about you? Last.fm has never commented on anything I have put forward, though to be fair eMusic has (Chris McBride is awesome).
If last.fm or eMusic wants to become a lot more effective its time to get busy with blogs.
And please tell me- why are last week’s charts still out of date?