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	<title>Coté&#039;s People Over Process &#187; Motorola</title>
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	<description>One foot in the muck, the other in utopia</description>
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		<title>Developer relations in your pocket</title>
		<link>http://redmonk.com/cote/2010/08/24/developer-relations-for-phones/</link>
		<comments>http://redmonk.com/cote/2010/08/24/developer-relations-for-phones/#comments</comments>
		<pubDate>Tue, 24 Aug 2010 21:20:39 +0000</pubDate>
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				<category><![CDATA[Community]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Programming]]></category>
		<category><![CDATA[The New Thing]]></category>
		<category><![CDATA[280 North]]></category>
		<category><![CDATA[Alcatel-Lucent]]></category>
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		<category><![CDATA[mobile]]></category>
		<category><![CDATA[MOTO]]></category>
		<category><![CDATA[Motorola]]></category>

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		<description><![CDATA[The telco ecosystem is finally waking up to Microsoft's great epiphany of the 80's and 90's: it's all about developers.]]></description>
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<p class="pic"><a href="http://www.flickr.com/photos/cote/2505906901/" title="Phones by cote, on Flickr"><img src="http://farm3.static.flickr.com/2399/2505906901_ba2724a660.jpg" width="500" height="375" alt="Phones" /></a></p>
<p>The telco ecosystem is finally waking up to Microsoft&#8217;s great epiphany of the 80&#8217;s and 90&#8217;s: it&#8217;s all about developers.</p>
<p>I was reminded of this when <a href="http://twitter.com/madskeelz/status/22030122364">one of my high school alums Tweetered me</a> about <a href="http://blogs.barrons.com/techtraderdaily/2010/08/24/motorola-buys-280-north/">Motorola buying 280 North</a>, makes of <a href="http://techcrunch.com/2008/09/04/cappuccino-brings-cocoa-like-programming-to-the-web/">Cappuciono, an Object-C inspired app framework</a>.</p>
<p>While I can&#8217;t say I&#8217;ve really every heard of anyone wanting to do <i>more</i> Object-C (like) coding, it highlights the fire under the collective back-sides of handset makers, carriers, and others in the telco space who&#8217;re seeing the developer ecosystems around Apple and Android disrupting their billion dollar revenue streams.</p>
<h2>&#8220;&#8230;well I am <em>now</em>!&#8221;</h2>
<p class="embed video youtube">
<p>Every technology need a parade of &#8220;killer features&#8221; to drive customers and for decades voice is what telcos offered. Remember all the &#8220;you can hear a pin drop&#8221; ads? While I might yell out <a href="http://www.youtube.com/watch?v=WySB7je2x54">&#8220;Bula Vinaka, Beachside!&#8221;</a> each time AT&amp;T drops my iPhone call, voice isn&#8217;t much of a killer feature anymore. There&#8217;s texting, of course, which while <a href="http://moconews.net/article/419-the-demographics-of-texting-and-talking-in-the-u.s/">heavily used</a>, is quickly becoming another undifferentiated feature (read: difficult to make easy money from in the face of cut-throat pricing from competition).</p>
<h2>The App Economy</h2>
<p>&#8220;Apps&#8221; are where it&#8217;s at now. Thanks to several years of advertising from Apple around the iPhone and the follow-on of Android, consumers are expecting their cellphones to be small computers. Just as with traditional computers, the availability of applications &#8211; killer apps &#8211; drives interest and buying behavior of the platform, here, various &#8220;smart phones&#8221; &#8211; soon just be &#8220;phones.&#8221;</p>
<p>Little wonder, then, that you&#8217;d see people like Motorola buying their way into application development. There&#8217;s a long way to go to build up a healthy and effective developer relations program, but having the actual technology &#8211; along with the talent and brand &#8211; is the necessary start.  The existing cultures are a tremendous hurdle &#8211; the corporate structures are not really built around the slippery-slidey world of software and existing revenues are so stupidly massive that it&#8217;s easy to have a &#8220;what, me worry?&#8221; mentality.</p>
<p>Telco arms-dealers like <a href="http://www.redmonk.com/cote/2010/06/29/alcalu/">Alcatel-Lucent  are working on their own platform</a>, and I&#8217;d expect to see more telco ecosystem folks &#8211; handset manufactures, telcos, equipment vendors, etc. &#8211; try to buy their way into, well, software.</p>
<p><b>Disclosure:</b> Alcatel-Lucent is a client.</p>
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