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	<title>Comments on: Service-now.com Briefing: ITIL SaaS</title>
	<atom:link href="http://redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/feed/" rel="self" type="application/rss+xml" />
	<link>http://redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/</link>
	<description>One foot in the muck, the other in utopia</description>
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		<title>By: People Over Process &#187; vSping - VMWare Buys SpringSource - Quick Analysis</title>
		<link>http://redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-886</link>
		<dc:creator><![CDATA[People Over Process &#187; vSping - VMWare Buys SpringSource - Quick Analysis]]></dc:creator>
		<pubDate>Tue, 11 Aug 2009 16:12:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-886</guid>
		<description><![CDATA[[...] closed source IT Management&#8230;when it comes to new applications and platforms at least. (SaaS IT Management offerings provide a nifty loop-hole here.) If there&#8217;s any benefit to open source [...]]]></description>
		<content:encoded><![CDATA[<p>[&#8230;] closed source IT Management&#8230;when it comes to new applications and platforms at least. (SaaS IT Management offerings provide a nifty loop-hole here.) If there&#8217;s any benefit to open source [&#8230;]</p>
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		<title>By: Links List 11.24.08 &#124; ScienceLogic</title>
		<link>http://redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-885</link>
		<dc:creator><![CDATA[Links List 11.24.08 &#124; ScienceLogic]]></dc:creator>
		<pubDate>Mon, 24 Nov 2008 14:25:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-885</guid>
		<description><![CDATA[[...] account for 50% of SaaS installations in 2009. We’ve seen this on the service desk side with the rapid growth of upstart Service-now.com. Companies are looking for easier and rapid deployment, lower upfront and capital costs and rapid [...]]]></description>
		<content:encoded><![CDATA[<p>[&#8230;] account for 50% of SaaS installations in 2009. We’ve seen this on the service desk side with the rapid growth of upstart Service-now.com. Companies are looking for easier and rapid deployment, lower upfront and capital costs and rapid [&#8230;]</p>
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		<title>By: Julian</title>
		<link>http://redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-884</link>
		<dc:creator><![CDATA[Julian]]></dc:creator>
		<pubDate>Wed, 27 Aug 2008 14:59:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-884</guid>
		<description><![CDATA[I am being interviewed for a javascripting role customising for a Service-Now customer - what do you see as the challenges and pitfalls for technical people doing this sort of work. ]]></description>
		<content:encoded><![CDATA[<p>I am being interviewed for a javascripting role customising for a Service-Now customer &#8211; what do you see as the challenges and pitfalls for technical people doing this sort of work. </p>
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		<title>By: Sudhakar</title>
		<link>http://redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-883</link>
		<dc:creator><![CDATA[Sudhakar]]></dc:creator>
		<pubDate>Sun, 04 Mar 2007 03:57:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-883</guid>
		<description><![CDATA[We use Service-Now (6 months now) and are very happy with the product and the people behind it.]]></description>
		<content:encoded><![CDATA[<p>We use Service-Now (6 months now) and are very happy with the product and the people behind it.</p>
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		<title>By: cote</title>
		<link>http://redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-882</link>
		<dc:creator><![CDATA[cote]]></dc:creator>
		<pubDate>Fri, 19 Jan 2007 00:10:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-882</guid>
		<description><![CDATA[Thanks for the comment, Matt. I&#039;d be interested to hear how to tailoring turn sout ;) ]]></description>
		<content:encoded><![CDATA[<p>Thanks for the comment, Matt. I&#039;d be interested to hear how to tailoring turn sout <img src="http://redmonk.com/cote/wp-includes/images/smilies/icon_wink.gif" alt=";)" class="wp-smiley" /> </p>
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		<title>By: Matt Finnigan</title>
		<link>http://redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-881</link>
		<dc:creator><![CDATA[Matt Finnigan]]></dc:creator>
		<pubDate>Thu, 18 Jan 2007 23:30:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.redmonk.com/cote/2007/01/17/service-nowcom-briefing-itil-saas/#comment-881</guid>
		<description><![CDATA[I am working on tailoring ServiceNow to meet my company&#039;s processes (and in some cases, tweaking our processes to take advantage of some features in ServiceNow.) I like the product quite a lot, I&#039;m looking forward to what we can do with it. ]]></description>
		<content:encoded><![CDATA[<p>I am working on tailoring ServiceNow to meet my company&#039;s processes (and in some cases, tweaking our processes to take advantage of some features in ServiceNow.) I like the product quite a lot, I&#039;m looking forward to what we can do with it. </p>
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