Comments on: Low Barriers to Entry for ITIL: $100 Books?! No free downloads?!

By: John

John — Sat, 04 Aug 2007 11:57:59 +0000

itilmonkey.con is awesome! but the guide is for V2. I used it and I thought it was awesome!

I would advise getting into other books as you advance because itilmonkey.com just makes it easier to understand

By: Andy

Andy — Sat, 07 Apr 2007 10:47:19 +0000

Gentlemen,
I can ensure U that (sorrey for being rhetoric) in our entropy and chaotic world (and especialy from the point of view of business and IT interaction) such things like ITIL must become a "religion" for IT-managers. But it sound strange to pay for information to become an apologist of it.

By: Mark Campell

Mark Campell — Tue, 06 Feb 2007 01:21:17 +0000

Hi, I am in the same boat, looking for all ITIL info but do not want to buy all the books, especially when I am out of contract at present. Any help/links would be great. What about www.itilmonkey.com??

By: Rav

Rav — Mon, 02 Oct 2006 10:44:54 +0000

I hear you!

I have found a number of sites from which I am cobbling together the ITIL information…. will share with anyone who emails me directly – hoping for same.

Yes – I want an open standard that doesnt cost the earth to study!

By: Cote'

Cote' — Fri, 10 Mar 2006 00:23:33 +0000

I hear you, my friend. The phrase “cycle of lack of demand and lack of offer” is right on for many buzz-word architectures. There’s definitely a wide open chance to get the perception that ITIL is such a buzz-word.

Having said that, the info in the ITIL sources I’ve read is actually very nice and “real,” it’s not just a bunch of vacuous spew. The value for me is that ITIL sets the context in which systems management applications run. And very much so, I mean “context” in the sense of “common sense”…just as Design Patterns was “common sense” that no one had documented before.

It’s that documenting, and the resulting common understanding, that gives ITIL it’s value.

Now, I might even say that as with SOA, ITIL might have been/is hyped beyond it’s core competency. It’s not cure all for your IT woes. BUT, there’s an incredible amount of value in the seemingly simple act of the ITIL folks having documented the day-to-day life and best practices of running an organization’s IT.

It’s that aspect that gives it one of the major benefits of a de facto driven open standard: you don’t have to reinvent the wheel, just read the book. So, I’d like to see the OSS systems management tools at least compliment and certainly not impead those benefits.

By: Jaime Cardoso

Jaime Cardoso — Thu, 09 Mar 2006 09:07:11 +0000

Did you considered that we may be in a cycle? You already covered half of the cycle but, Opensource folks have the reputation of being keyboard cowboys who follow no processes and have no discipline (i.e. set up a lab? what for? qualicy cycle? No, let's just do it in production and sort it out later). So, I wonder if there are a lot of people in the OSS communities that really feel the need for information on ITIL.
Then again, I'm seeing that ITIL is becomming one of those key words that is recognized as a good thing but no one actually knows what it does and what it's for, … It's a cycle of lack of demand and lack of offer.